Employee Self Service

Click below for easy access to your paystub portal.

Paystub Portal

What you need to know about your benefits

Help at Home values the contributions of our Field Employees. In appreciation of your dedicated service, we are pleased to offer a variety of affordable benefit plans. Please carefully review this enrollment guide so you understand the benefits being provided and can make the right choices for you and your family. That said, we will continue offering the same coverage options as last year.

Current field employees that have satisfied the 60-day waiting period and work at least 20 hours per week are eligible for benefits. New or rehired field employees working at least 20 hours per week are eligible for benefits after completing the 60-day waiting period. You can enroll between your 30th and 60th day with coverage becoming effective the 1st of the month following 60 days of employment.

  • Field employees working 20 to 30 hours per week are eligible for all benefits EXCEPT the Minimum Essential Coverage (MEC) plan
  • The Minimum Essential Coverage (MEC) plan is only available to Field employees that work 30 or more hours per week and are not covered by the Illinois Union Health Benefit Fund program.

REMEMBER…You can only elect or make changes to coverage during open enrollment or during your 30/60 day window upon hire. All elections made during open enrollment remain in effect for the entire plan year unless you have a qualified change in status. The 2019 plan year begins on July 1, 2019 and ends on June 30, 2020. The next open enrollment will be held in June 2020.

Open Enrollment is an important time of year as you must determine what coverage is best for you and your family. We recommend you review this guide in detail, so you make the right choices. During Open Enrollment you have the option to enroll yourself and your dependents in benefits and / or change or cancel your current benefits. Your current benefits will continue if you do not cancel them. If you want to elect new, make changes too, or cancel coverage you need to take action. If you want to continue your current coverage without any changes nothing further is required. For your convenience, you can enroll, change or cancel your coverage by phone or online.

Phone: DIRECT 563-587-6306 or TOLL FREE 1-877-626-3479 ext. 6306
Monday – Thursday, 8:00 AM – 8:00 PM EST
Friday, 8:00 AM – 6:00 PM EST
Online: Visit www.EnrollInAWP.com
Available anytime day or night
Representantes que hablan español disponibles

Employment and Income Verifications

We have partnered with an Income and Employment Verification service, InVerify. This service will help with gathering verification information needed to apply for:

·         Loans, home mortgage, new job, or rental qualification
·         Social Service benefits such as temporary assistance, housing assistance, child support, or nutrition assistance

How to Use the Service

Please refer verifiers to www.inverify.net or (866) 295-7363 for customer support/assistance. They will be required to register and obtain a login for the InVerify secure, self-service site.

Free download resources

Help at Home is proud to offer the following resources for your personal use completely free of charge.